1 General Provisions
fbk48 is an online casino and betting platform operated for Bangladeshi players. These Terms and Conditions ("Terms") form a legally binding agreement between fbk48 and its users.
By using the fbk48 website, mobile version, or any related services, you confirm that you have read, understood, and agreed to comply with these Terms. If you do not agree with any part of these Terms, please stop using the platform.
fbk48 reserves the right to amend these Terms at any time. Continued use of the platform after any changes will be taken as your acceptance of the updated Terms.
2 Eligibility Requirements
To open an account and use the services on fbk48, the following conditions must be met:
- You must be at least 21 years old. This platform is for users aged 21 and above only.
- You must be located in a jurisdiction where online gaming activities are not legally prohibited.
- You must register an account in your own name; registration on behalf of or as a representative of another person is not permitted.
- A maximum of one account per person is allowed.
- Officers, employees of fbk48, and their close relatives may not open an account on this platform.
3 Account Registration and Management
3.1 Registration Process
When registering with fbk48, you must provide accurate and complete information. It is your responsibility to notify the platform immediately of any changes to the information provided.
3.2 Account Security
It is your responsibility to keep your login credentials (username and password) completely confidential. You are personally responsible for all activities conducted through your account.
- Never share your account credentials with any third party.
- If you suspect unauthorized access, notify fbk48 Support immediately.
- fbk48 will never ask for your password via email or chat.
3.3 One Account Policy
Each user may operate only one account. If the same person creates multiple accounts, all of them will be closed and any accumulated bonuses will be cancelled.
4 Deposits and Withdrawals
4.1 Deposit Rules
The supported payment methods for depositing funds on fbk48 are: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for any method is ৳300.
- Deposits may only be made from a payment account registered in your own name.
- Deposits made through third parties are strictly prohibited.
- For failed transactions, please contact fbk48 Support.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳800. Approved withdrawals are generally processed within 30 minutes to 3 hours.
- Withdrawal requests may only be made to the same payment method used for the deposit.
- Withdrawal requests may remain pending until identity verification is complete.
- fbk48 reserves the right to temporarily hold withdrawals in cases of suspected suspicious activity.
- If an account is not verified, there may be a delay in processing withdrawals.
4.3 Currency and Conversion
All transactions on fbk48 are conducted in Bangladeshi Taka (BDT / ৳). For transactions in foreign currency, the prevailing exchange rate will apply.
5 Bonuses and Promotions
5.1 Welcome Bonus
Newly registered members will receive a 150% bonus on their first deposit, up to a maximum of ৳10,000.
Example: Depositing ৳1,000 earns a ৳1,500 bonus, making the total balance ৳2,500.
5.2 Wagering Requirements
The welcome bonus must be wagered 10 times before it can be withdrawn. Wagering is calculated on the bonus amount only; the deposit amount is not included.
Example: ৳1,500 bonus × 10 = winnings from the bonus become withdrawable after ৳15,000 in bets have been placed.
5.3 General Bonus Terms
- Each bonus offer may have its own expiry and conditions, which will be stated in the offer details.
- A bonus may only be claimed once, unless specifically stated otherwise.
- If fraud or misuse is proven in relation to bonus activity, the bonus and any associated winnings will be forfeited.
- fbk48 reserves the right to modify, cancel, or withdraw any bonus offer.
- Bonus balances cannot be transferred to another user.
6 Gameplay and Betting Rules
The outcome of all games and bets conducted on fbk48 is determined through fair technology. fbk48 works with verified software providers to ensure fair play.
- Once a bet is confirmed, it cannot be changed or cancelled.
- fbk48 reserves the right to correct or void any outcome resulting from a technical error.
- fbk48 will not be held responsible for any disconnection or technical issue.
- For any issues during a game session, contact Support immediately via live chat.
In the sports betting section, rules regarding betting markets and quarters for each event will be detailed alongside that event. No action will be taken on bets for suspended events before the result is confirmed.
7 Security and Identity Verification
fbk48 uses SSL encryption and modern cybersecurity technology to ensure safe and reliable transactions.
7.1 KYC (Know Your Customer)
Before processing a withdrawal, or if suspicious activity is identified, fbk48 may request the following documents:
- Scanned copy of National ID (NID) or passport
- Proof of ownership of the payment method
- Proof of residence (where applicable)
If documents are not submitted, or the submitted documents are not acceptable, the account may be temporarily restricted.
8 Prohibited Activities
The following activities are strictly prohibited on fbk48:
- Money laundering or transactions involving illegal funds
- Using bots, scripts, or automated software to play games
- Unauthorized access to another user's account
- Exploiting technical errors on the platform to gain an unfair advantage
- Abusing bonuses by operating multiple accounts
- Attempting to hack or carry out a cyberattack on the system
- Harassing or threatening other users
- Engaging in any type of fraudulent activity
9 Account Suspension and Closure
9.1 Closure by fbk48
If a user violates these Terms, provides false information, or engages in fraudulent activity, fbk48 reserves the right to close the account without prior notice.
9.2 Closure by the User
You may request to close your own account at any time. To do so, contact us via live chat or email at [email protected]. After account closure, any remaining balance (provided there are no pending wagering requirements) will remain withdrawable.
10 Responsible Gaming
fbk48 places the highest priority on responsible gaming. We believe that gaming should be a form of entertainment, never a source of problems.
- Play within your budget and never place additional bets in an attempt to recover lost money.
- If you notice signs of gaming addiction, use the Self-Exclusion option.
- Contact Support to set deposit limits or session time limits.
- If you feel a family member has a gaming problem, please inform our Support team.
To learn more about responsible gaming, visit our Responsible Gaming page.
11 Privacy
fbk48 takes the protection of users' personal information very seriously. Please read our Privacy Policy to learn in detail how we collect, use, and protect your information.
Information provided at the time of registration will be used solely for account management, identity verification, and fulfilling applicable legal obligations. fbk48 never sells personal information to third parties.
12 Limitation of Liability
fbk48 endeavors to provide a reasonable service, however liability is limited in the following areas:
- Loss caused by internet disconnection or technical disruptions
- Delays caused by issues with third-party software or payment providers
- Service disruptions due to unavoidable natural disasters or government directives
- Security risks arising from the user's own actions
fbk48 will not be liable for any direct or indirect damages under any special circumstances, unless they result directly from fbk48's own negligence.
13 Changes to Terms
fbk48 reserves the right to modify these terms and conditions at any time. In the case of important changes, users will be notified via a notification in their account.
Continued use of the platform after any changes will be considered as the user's agreement to the updated terms and conditions. It is recommended to review this page regularly.
14 Contact
If you have any questions or complaints regarding these terms and conditions, please contact fbk48's support team:
- Live Chat: Available 24/7 in Bengali and English
- Email: [email protected]
Our support team is always ready to assist you. You can also visit our FAQ page for answers to common questions.